Category Archives: Employment Law

Family Matters in Your Business

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Many of the recent Employment Law changes have focused on family matters. There are more to come in 2015, so it’s important that you are prepared and know how they might affect your business. Many changes relate to the families of your members of staff. While you might not think you’re directly involved, you could be and you need to know how to handle each situation.

Here are some examples: 

2015 Childcare Scheme. From this autumn, almost 2 million families will be able to make use of the tax-free childcare scheme announced in the last Budget. Eligible families will be able to claim a 20% rebate on their childcare costs up to £2,000 per child. How could this affect your business? Research shows that nearly a quarter of employed mothers would increase their working hours if they could arrange good quality childcare. This could be a good thing for your business, but not every family is eligible and some could end up worse off. Some might need to reduce their working hours, which might not suit your business.

Flexible Working. In the past, only parents with children under the age of 17 and carers could apply for flexible working. Now employees who are not caring for others have the right to make a request and as the employer, you must deal with these requests in a reasonable manner. This means you can no longer only expect your employees with children to request flexible working. Now you need to be prepared in case any of your employees makes the request. Do you know how you would deal with these matters?

Time Off for Dependants. All employees have the right to time off during working hours, to deal with unforeseen matters and emergencies relating to dependants. This is unpaid leave, unless you’re willing to give paid time off. Employees have a right to a reasonable amount of time off – usually 1-2hours rather than days – to deal with emergencies involving a spouse, partner, child, parent or an elderly neighbour. Leave can be taken to deal with a breakdown in childcare, to put longer term care in place for children or elderly relatives, if a dependant falls ill or is taken into hospital or to arrange or attend a funeral. Do you have a plan in place to deal with employees needing to take time off at short notice?

Shared Parental Leave. In the past, mothers could take 52 weeks of maternity leave and receive 39 weeks of statutory maternity pay. Now they can decide to share the leave with their partner. This means that if you are the employer of the partner, you could still find yourself having to give them parental leave, if the mother decides to go back to work early. To make sure your business is prepared for this, know how many of your key members of staff this could affect. Having a contingency plan for what it could cost you.

Antenatal Rights. Pregnant mothers are entitled to time off for antenatal appointments. In addition, partners of mothers-to-be can now take unpaid time off work to go with her to two of these appointments. While you might not have any expectant members of staff, think about the impact on your business of losing a key member of staff for a day – the partner. Can you still hold a Board Meeting with one of your Directors absent?

There have been a number of recent Employment Law changes affecting family matters. However, there are many other legal requirements that you need to be aware of, relating to your employees and their families. For more information the Acas website is always a good place to start.

Employment Law Update Workshop

On 21 May 2015 we’ll be spending the morning at Hennerton Golf Club in Wargrave, Berkshire, going through the latest changes to Employment Law. For individual help with your business and your employees, book your place on the workshop. We’ll talk about how the changes will specifically impact on your business. Click here to book your place for just £15 +VAT.

One of the attendees at a recent workshop said “I thought the workshop would be full of other HR people who knew more than me – but it wasn’t like that at all. I learnt a great deal from the Employment Law update and it was really useful talking to other people to hear how they dealt with similar issues to me.”

Employment Law Changes for Spring 2015

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Employment Law is constantly changing. To make sure you stay on the right side of the law, and do the right thing by your employees, here are some of the issues you need to know about.

Shared Parental Leave – this will allow eligible mothers, fathers, partners and adopters to choose how to share time off work after their child is born or placed for adoption. Employed mothers will still be entitled to 52 weeks of maternity leave and 39 weeks of statutory maternity pay or maternity allowance. If she chooses, an eligible mother can end her maternity leave early and, with her partner or the child’s father, opt for Shared Parental Leave instead of Maternity Leave. If they both meet the qualifying requirements, they will need to decide how they want to divide their Shared Parental Leave and Pay entitlement.

Antenatal Rights – from 1 October 2014, the partner of a pregnant woman has been allowed to take unpaid time off work to attend antenatal appointments with her. Partners are allowed time off for up to two antenatal appointments, capped at 6.5 hours per appointment. Confusion might arise because in some cases, the partner might not be the biological father of the child. They could be the mother’s spouse, civil partner, or partner in an enduring relationship. It could also be the parents of a child in a surrogacy arrangement.

Fit for Work – this service helps employees stay in, or return to work. It provides an occupational health assessment and general health and work advice to employees, employers and GPs. It will not replace, but will complement existing occupational health services provided by employers. There will be a phased roll out of the referral service taking place over a period of months during 2015.

Every time a change is made to Employment Law, your Staff Handbook will become out of date. You don’t need to update it every month, but you do need to be aware of the legal changes and how they affect your employees and your business. If your Handbook has not been updated for a couple of years, it’s best to get up to date information on any specific issue, before you take action.

To help keep your business up to date, book your place on our next Employment Law Update Workshop. On 21 May 2015 we’ll be spending the morning at Hennerton Golf Club in Wargrave, Berkshire, going through the changes. We’ll talk about how they will specifically impact on your business and what you need to be aware of, in order to stay on the right side of the law. Click here to book your place for just £15 +VAT.

Can Santa Get the Sack?

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Santa

Can Santa get the sack?

Christmas is coming, the goose is getting fat … but so is Santa! He’s now too big to fit down the chimney; the elves think they have man flu; and Rudolf says the roads are blocked with snow so he can’t get to work!

You might think that Christmas runs smoothly at the North Pole – after all, they have all year to plan it. However, this year there are a few problems for the Head Reindeer (HR) department to sort out.

Father Christmas is too big to fit down the chimney. All year Santa has been relaxing at the North Pole and as a result, his girth has expanded somewhat. The Head Reindeer is worried that he won’t be able to do his job properly – after all, he is supposed to climb down chimneys in order to deliver presents. Can he get the sack for not being able to carry out the work in his job description? If Santa is morbidly obese and can’t carry out his daily tasks, he could be classed as disabled. This means that sacking him because of his girth may be discrimination – something the Head Reindeer would like to avoid!

The elves think they have ‘man flu’. They’re sneezing and coughing and their noses are running, so they’re really like to stay in bed – especially during December when work gets really busy. Are they allowed to take time off sick, when Father Christmas thinks they just have colds? Staff taking time off for sickness usually increases over the winter months, so the Head Reindeer will need to speak to each of the elves and find out what’s actually wrong with them and make sure they have the right evidence to support the reasons for their absence. Keeping in contact with sick staff is always a good idea. After all, how can Christmas carry on without the elves?

Rudolf says the roads are blocked with snow. He says he can’t get to the office because of the weather conditions. He can’t really work from home, although for some staff, it’s worth setting up remote access, so that they can still work, even if they’re not in the office. The Head Reindeer needs to make sure that the Staff Handbook is up to date, to cover issues like bad weather. And he needs to find out how else to get Rudolf to work, if there is snow on the road, or Christmas might have to be cancelled.

With a little bit of forward planning (and perhaps some advice from an expert) the Head Reindeer (HR) manager will be able to make sure that everything goes to plan for a great Christmas. At least he can let all the elves take time off together, once the festive period is over!

How Do Small Businesses Deal with Long Term Sickness?

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Long term sickness can be difficult to deal with in any business. However, when that business is staffed by just two or three people, when one of them needs to take a long period of time off work, because they are ill, the impact can be even greater. How do you cope without them? How long do you have to keep their job open?

One of our clients is a small agency with just three members of staff, including the business owner. Earlier this year, their secretary was rushed into hospital. After three weeks of tests, she was told that she should take another 2-3 months to fully recover. The business owner knew that this was the best course of action, not wanting his employee to return to work before she was really well enough to work again. So that he and his other team member weren’t over loaded with work (which could have made both of them stressed and ill!) they took on a part-time Admin Assistant to cover the work. The boss still had to pay Statutory Sick Pay to his recuperating secretary and, due to changes to the law that occurred in April 2014, he was not able to claim any of this back – something that is easier for larger companies to bear.

All through this time, the business owner had kept in touch with his secretary to see how she was getting on. As the agreed period of sick leave was coming to an end, it became apparent that she might not be ready to return to a full-time job. There were other complications that meant that a full risk assessment would have to be carried out, should she return. How long should the job be kept open?

Our advice to our client was to write to the employee’s doctor and ask for a full medical report. Even though this had to be paid for, it showed that she was not ready to go back to working full-time. During her time away, the other members of the small team had realised that they really did need full-time support. Because the lines of communication had been kept open, the three of them were able to reach an amicable decision about the future, which suited both of them.

The lessons they have all taken away from this situation is to stay in communication (aside from the fact that it shows you care!) and to get advice from an HR professional, to make sure you are complying with employment law at all stages. When you follow these two tips, potentially tricky situations are so much easier to resolve.

 

Holiday Pay Judgment: What Does it Mean for Your Business?

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On 4 November 2014, the Employment Appeal Tribunal (EAT) handed down its decision in three significant employment cases. It is a ground-breaking decision which gives some clarity to various European Judgments on the issue.

The key points to take from the decision are that:

  1. Holiday pay should be equivalent to a worker’s “normal” pay. What is “normal” depends on whether the payment in question has been made for a sufficient period of time to justify the label of being “normal” (the regularity / pattern of payments will be relevant in making this decision).
  2. Overtime which a worker is not permitted to refuse (i.e. guaranteed and non-guaranteed overtime) must count as part of their “normal” pay when calculating the pay they should receive on holiday.
  3. The Working Time Regulations which transposed the European Working Time Directive into UK law is incompatible with the Directive, but can be interpreted so as to give effect to these changes.
  4. The vast majority of workers will only be able to recover underpayments in the last three months.

However, there are various intricacies which employers need to appreciate:

  1. The Judgment only applies in respect to the 20 days’ annual leave guaranteed under the Working Time Directive, not the additional 8 days’ leave which is a purely domestic-driven right, set out in the Working Time Regulations. As such, workers can expect to receive a higher rate of holiday pay (that which includes overtime, commissions and various other payments) for 20 out of their 28-days’ holiday per year, with the remaining 8 days being paid at the level it previously was, unless their employer decides to pay all 28 days at the higher level.
  2. Where workers’ previous periods of holiday are separated by a gap of less than 3 months, they may be able to recover underpayments for a longer period than the 3-month limit set out above, by arguing that the underpayments form part of a “series”. Even in those cases however, it is unlikely that they will be able to go back in time to recover underpaid holiday for more than one holiday year.
  3. There is no definitive statement in the Judgment to confirm that purely voluntary overtime (that which the employer is not obliged to offer and the worker is not obliged to accept) would also be included. However, comments in the Judgment and the underlying ethos of the various European decisions could be said to lean towards the view that voluntary overtime which is regularly worked by a worker would count as part of their “normal” pay and hence should be included when calculating holiday pay.
  4. Whilst the domestic 12-week reference period for calculating average pay might be maintained going forward, there could be a change to this (brought about through case law or legislative change) due to the fact that some workers’ pay is highly variable throughout the year and a 12-week snapshot could be misleading depending on the 12-week period captured. For example, a retail worker who does far more overtime during certain periods (perhaps Christmas) would have a far higher average number of hours as their “normal pay” if they took leave in January. Similarly, a salesperson who takes leave shortly after an unusually large commission payment could receive inflated holiday pay which is not representative of “normal pay”. In such cases, a longer period may be necessary and justified. In one of the Opinions of an Advocate General, it was suggested that a 12-month reference period might be appropriate. This is not binding however, and we shall have to wait and see how this issue is resolved.

As a result of this Judgment and other employment cases we can now say with some confidence that the following elements of a worker’s pay should count when calculating their first 20 days’ statutory holiday in a holiday year:

  • Commission payments
  • Guaranteed and non-guaranteed overtime that is regularly worked
  • Incentive bonuses
  • Travel time payments (not expenses, but payments for the time spent travelling)
  • Shift premia
  • Seniority payments (payments linked to qualifications/grade/experience)
  • Stand-by payments
  • Certain other payments (such as “flying pay” and “time away pay” provided such payments are not expenses).

In Conclusion

The recent EAT decision will give some comfort to businesses that feared potential back-payments for 16 years’ holiday entitlements by their workforce. However, you must now resolve past liabilities and start paying correctly going forward. This will increase your operating costs. It is estimated to be approximately a 3-5% increase on payroll. The parties have been granted leave to appeal to the Court of Appeal, so the position on this issue may yet change.

Employment Law Changes – What’s New for 2014?

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Twice a year we run an Employment Law update workshop, where we go through all the recent and forthcoming changes. This helps our clients keep up to date on the law, without getting bogged down in all the details.

Here’s what we covered at our workshop in October 2014:

January 2014

  • TUPE – collective redundancy consultations can now be started before the transfer, with a requirement for service provision to be fundamentally the same before and after the transfer
  • The right to be accompanied – workers can now choose any companion to be with them in a meeting, providing they are a work colleague or a trade union representative.

March 2014

  • Employers will face penalties of up to 100% of the unpaid wages and a maximum penalty of £20,000 for not paying the National Minimum Wage
  • Rehabilitation periods have been reduced and fewer convictions now need to be disclosed.

April 2014

  • Early conciliation – Acas must now be contacted before a tribunal application can be made
  • The discrimination questionnaire has been abolished
  • Tribunal financial penalties – tribunals have the power to order penalties for the losing employers, ranging from £100 to £5000 where breach has “one or more aggravating factors”.

June 2014

  • Flexible working – this has been extended to all employees with 26 weeks service
  • Small Business and Enterprise Bill – this includes changes to National Minimum Wage breach penalties and restricting the number of postponements of tribunal hearings.

July 2014

  • TUPE changes – from 31 July businesses, employing less than 10 people are able to consult individually.

October 2014

  • National Minimum Wages were increased
  • Antenatal rights – time off must be given for an employee to accompany a pregnant partner for two appointments.

Watch this space for news of our next Employment Law workshop, which will be held in April or May 2015, when we’ll discuss the next round of changes. These will include changes to parental leave, adoption rights and shared parental leave in April 2015; and a new tax free childcare scheme in the Autumn 2015.

Or subscribe to our email newsletter and you’ll receive details as soon as they’re published.

Getting to Grips with Grievance

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I’ve been working with one of my clients to look at how their employees feel they’re being treated by their managers. Unfortunately, in one case, it has resulted in a member of staff being signed off sick due to stress. They have been asked to come back to work, but they don’t want to return and have to work for the same manager. In this particular small business, there is no one else for whom they could work.

It is a sad story and it is one that can be avoided.

If you think that one of your employees is unhappy, it really is best to deal with it early. Find out as soon as you can what the problem is. Look at using regular appraisals or ‘job chats’ to keep in touch with your employees, so that no small issues are ignored. The small ones can be the ones that escalate into much larger, more complex issues, if they’re not dealt with while they’re still small.

If you find out that someone is unhappy about working under you, find someone else to deal with the situation. An employee with a problem is more likely to speak to someone more impartial than the person with whom they have the actual grievance.

To find out more about how to prevent problems occurring, have a look at this blog about how to make appraisals really easy; for tips on improving performance, watch some of our videos here.

For more advice on how to deal with grievances and discipline at work, have a look at this Acas guide.

Our Guide to Employment Law Changes – 1 October 2014

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On 23 October we’ll running our next Employment Law Update workshop. This half day session is aimed at business owners and managers who need to keep up to speed with the changes, to make sure they stay legal. We’ll go through all the new changes and give you the opportunity to find out how they might affect your business.

There are still some places available, so to join us at Hennerton Golf Club in Wargrave, Berkshire for just £15 +VAT, click here.

Here are a few of the changes we’ll be looking at.

Antenatal rights for fathers and partners

Working fathers will have the choice to take unpaid time off to attend up to two antenatal appointments with a pregnant partner. These rights will be available for employees who are in “qualifying relationships”, which means they:

  • are the expected child’s father
  • are the pregnant woman’s husband or civil partner
  • live with the woman in an enduring family relationship and are not a relative
  • are one of a same-sex couple who is to be treated as the child’s parent under the assisted reproduction provisions
  • are the potential applicant for a parental order in relation to a child who is expected to be born to a surrogate mother.

From 1 October both employees are permitted to take time off to attend the same appointment. However you may refuse to grant an employee time off where it is “reasonable” to do so. But you must tread carefully as employees can bring a tribunal claim against you for unreasonably refusing time off. You should adopt a clear policy of how such requests will be dealt with and the parameters for refusal.

Employment tribunals must order equal pay audits

Greater sanctions are to come into force to ensure that employers are carrying out equal pay audits. As part of a new tougher regime, employers who are found in breach of equal pay legislation can be ordered by the Employment Tribunals to carry out an equal pay audit and make the results of that audit public. If the Tribunal determines that you have unreasonably failed to comply with its obligations, it can impose a fine of up to £5,000 at each hearing, in order to address your non-compliance.

Reservists better protected against unfair dismissal

To encourage more new recruits to sign up as a reservist of the armed forces, the Government is making signing up more attractive to people who worry that enlisting might cause problems with their job and career. From 1 October 2014, the statutory qualifying period for unfair dismissal will be removed in the case of a dismissal connected with an employee’s membership of the Reserve Forces. However, reservists will still have to prove that it was unfair to dismiss them because of their absences from work – they will not be treated as automatically unfairly dismissed.

The changes will apply to employees whose effective date of termination falls after 1 October 2014. Prior to these changes, reservists were at a considerable disadvantage when pursuing a claim for unfair dismissal as a period of call-up could not count towards the two year qualifying period needed to bring a claim.

The government is also reducing the financial burden on reservists’ employers.Small and medium-sized employers will now be able to claim £500 per month (pro-rated for part-months and part-time employees working fewer than 35 hours per week) from the Ministry of Defence during periods when a reservist employee is absent on military service.  Employers will also be able to claim up to £110 a day for additional salary costs incurred in providing cover for the absent reservist.

Increase in national minimum wage

Following the recommendations of the Low Pay Commission the Government has implemented the following increases to the national minimum wage which take effect from 1 October 2014: the standard rate for those aged 21 and above will increase from £6.31 to £6.50 an hour; the rate for those aged 18-20 will increase from £5.03 to £5.13 an hour; and the rate for those above the compulsory school but aged under 18 will increase from £3.72 to £3.79 an hour.

There’s a lot more happening, so to keep ahead of the changes and to find out more about these ones, join us on our workshop on 23 October 2014.

 

Acas Early Conciliation – What’s Involved?

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Acas Early Conciliation – What’s Involved?

If an employee is going to make a claim to an employment tribunal, they must now notify Acas first.

We discussed this new process at our last Employment Law update in the spring and the changes came into force on 6 May 2014. We’ll give you an update at our next workshop on 23 October 2014, but in the meantime, here’s what you need to know.

Before an employee can take a case to tribunal, they have to talk to Acas first, who will offer them the chance to use Early Conciliation, which is an opportunity to settle workplace disputes without going to court. They will ask your employee if they want them to contact you, their employer, about settling without going to tribunal. Some employees want their day at court, so this makes them think about it, before making a final decision. They are not obliged to take part in the conciliation process, but they must complete an Early Conciliation notification form before they can take you to a tribunal.

What this means to you, as an employer, is more waiting time. Previously, after an employee left your business, if you had not heard from them in three months about any issues, you would not have heard any more. Now the process can take longer. However, early conciliation is a good opportunity for you to either settle or get early warning of a case being brought against you.

Early Conciliation can help resolve the majority of workplace disputes which may lead to an employment tribunal, including:

  • unfair dismissal claims
  • workplace discrimination
  • redundancy payments or disputes around selection procedures
  • deductions from wages or unpaid notice/holiday pay
  • rights to time off or flexible working
  • equal pay.

Since its launch in May this year, the Early Conciliation service has been well used. According to Acas, around 1000 people have contacted them about the service every week since its launch, with 98% deciding to try the service. Even though there is an initial one month period for settling a claim, Acas’ first Early Conciliation case was settled within 24 hours.

Take a look at the Acas website for more information, where you’ll find a useful flow chart which will show you the process.

Three Stages to Getting Recruitment Right – Part Three

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In three blog posts I’m covering some of the basics of getting recruitment right – especially if you’re taking on your first member of staff. First we looked at how to find the best person (click here if you missed that post or would like to read it again.) In Part Two we covered what to do when your new recruits start working for you, which you will find here.

In this blog, the final part of the series, I’ll talk about what to do at the end of their probation. This three stage process will help you find and keep hold of the best people for your business – and avoid some costly pitfalls!

Part Three – What do you do at the end of their probation?

The first thing to do is to make sure that you have actually agreed a probationary period with your new employee. Three months is the minimum and works well for simple jobs, but this can go very quickly. A six month probationary period is a good length of time for you to decide whether or not you want to keep your new employee within your business.

The next thing to do is to book a meeting with your member of staff, once a week during their probation period. Put something in the diary at the same time every week for a few months, especially if you don’t work closely with them. If you don’t see them every day, then this is a good way to check in with them. It’s your chance to find out how they’re getting on – are they reaching their targets, or are there parts of their role that they’re struggling with?

What happens if they reach the end of their probation and you’re not happy with their progress? You need to take action! You can extend their probation period, to give them time to work the performance issues you’ve identified. If you’d been having regular meetings, you’ll know early on if there’s something wrong and be able to do something about it. Don’t leave it until the end of their probation period to tackle an issue, or spring the surprise on them!

And if you are both happy? Then you’ve got a fully fledged new member of staff on your team. But don’t think that you can just sit back and relax! Being a boss/manager of people is an ongoing job that doesn’t finish at the end of probation. We’ve talked more about useful tools like appraisals, performance plans and setting targets in other blog posts – just use the search box on the front page of this blog to find what you’re looking for.

If you have a specific question about one of your employees, do get in touch for a chat and some advice.