Employee engagement is about making sure your employees are happy at work, so that you can get the most out of them, while they’re at work.
Managers and employers need to remember that not everyone goes to work just to earn money. They go for lots of other reasons. It may be that they have to work and they just need a job, but you should also look to see if your people want more from their employment than that. If employees are engaged in their jobs we know that they’re much more productive, that they’ll do much more for your business, and they’re much more likely to stay with your company and help to develop your business – including your profitability. Studies have shown this!
What do people value at work? They’re the same things that we value in everyday life, such as:
– Being treated fairly and with respect
– Being told when we’ve done well and if necessary, when we’ve done badly
– Wanting to work with people who are good managers and who are successful.
These are key parts to feeling part of an organisation and are what make people willing and able to go the extra mile. If you’re a business owner, you want your staff to think about your business in the same way that you do. This doesn’t just happen – it needs work.
How do you do it? You need to look hard at what you offer your employees so that you can get the best out of them. They need to understand clearly what part their role plays within the organisation – how they fit in and why they’re important to the success of the business.
Good leadership and guidance will motivate your staff to go the extra mile for you. Give them opportunities to improve and develop. Don’t think that training in too expensive or that someone will leave once they’ve had some training and developed new skills. Look for ways of developing your staff with on the job training to give them as sense of achievement.
How else can you motivate your employees to be better? Find out more at the workshop I’m running on 17 April 2013 in Reading. The half day session costs just £10 +VAT (or £15 +VAT if you’re not an FSB member) and you can book online by clicking here. Buffet lunch included!